Q3 R1 2026 Release

• Ask Whatfix AI enhancements

• Improved event selection experience

Ask Whatfix AI enhancements

What is new?

Ask Whatfix AI now provides more relevant and accurate context in a more direct way to specify the events you want to analyze.

• Mention events: Type @ in your question to search or select a specific event.

• DAP content as context: Ask Whatfix AI now uses metadata about Guidance  content to provide more comprehensive answers.

• Personalized question suggestions: Suggested questions on the Ask Whatfix AI home page are based on the actions and content available in your account.

Why does it matter to me?

You can ask more specific questions and get accurate answers with the context needed to understand your Whatfix content data.

How do I do this?

This capability is available to all users who have enabled Ask Whatfix AI without additional configuration. For more information, see Introduction to Ask Whatfix AI and Use Ask Whatfix AI.

Improved event selection experience

What is new?

Selecting events in Insights is now easier with more context available at the time of selection. View details such as Trigger type, Live since, Last interaction, and Used in count. You can also view a screenshot of the user action with the relevant element highlighted.

Why does it matter to me?

Previously, selecting the right event from a large list could be difficult, as event names did not provide enough context.

With the improved event selection experience, you can:

• Evaluate events using additional data before selecting them.

• Verify user actions using their screenshots.

• Reduce event selection errors and the time spent creating Insights.

How do I do this?

This capability is available to everyone without any extra configuration. For more information, see List of Whatfix-related Events.