How can I exclude test User IDs from Insights data?

Exclude test User IDs from Insights data to focus on real user interactions Removing test user interactions refines analytics data and improves decision-making.

Use case

Analyze the number of users who completed a Flow excluding test users.

Data before excluding test users:

Data setup:
Event metric: Total events
Guidance event: Flow completed
User filter: Cohort does not equal to Test users
User breakdown: User Id

Data after excluding test users:

Steps to exclude test users

Use the following steps to exclude test User IDs from Insights data:

1. Create a User list with all the test User IDs.

2. Create a Cohort using the User list.

3. In Trend Insights, click Choose metric.
   

4. Under Event metrics, select Total events or Unique users as required.
   

5. Click Add event and then add the required Guidance events, App events, or Event groups.
   

6. In the User filter section, click Add user filter, and then select Cohort.
   

7. Select the condition as Does not equal to from the dropdown.
   

8. Select the Cohort that you've created to filter test users, and then click Apply.
   

9. Click Add user breakdown and select the criteria to breakdown the data.
   

10. Scroll down to view the generated data chart.
    

11. Click Save.