How can I see analytics data of deleted content?
- 17 Sep 2024
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How can I see analytics data of deleted content?
- Updated On 17 Sep 2024
- 1 Minute To Read
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Whatfix enables you to get the analytics data for deleted content, widgets, and custom events in your Product Analytics dashboard. You may need the analytics data for deleted content to check past engagement. By default, the Product Analytics dashboard does not show deleted content, widgets, and custom events in the list of events.
Use the following steps to view analytics data for deleted content:
- On the Whatfix Analytics dashboard, click Insights.
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Click + Create Insights.
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Click Trend Insights.
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To name your Insight, click the Edit icon.
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Click Add event.
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Click the event and then the respective event filter.
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Consider that you want to analyze the Flow completed from a deleted Smart Tip segment called Product Analytics. By default, the deleted segment does not appear in the event filters.
Event: Flow completed
Event Filter: Segment Name
Segment Name: Product Analytics (Deleted)
- Enable the Include deleted toggle, to see the deleted content.
your title goes here
The deleted segment appears in the dropdown with a Deleted chip next to it.
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To see deleted Custom events, click the Custom Events tab, and then enable the Include deleted toggle.
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Click the deleted content or event and finish creating the Insight.
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Scroll down to see the data chart that is generated.
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- The Include deleted toggle is present for Default and Custom events in Funnel and Trend Insights, Cohorts, and User Actions based User Journey.
- You cannot see data for deleted Flows in Funnels.
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