Top
    Login
    Contents x
    How many users are viewing the application?
    • 28 Jul 2025
    • 2 Minutes To Read
    • Print
    • Dark
      Light
    • PDF
    Contents

    How many users are viewing the application?

    • Updated On 28 Jul 2025
    • 2 Minutes To Read
    • Print
    • Dark
      Light
    • PDF
    Article summary

    With Product Analytics, analyze the number of users who are visiting your application pages and filter them based on city, country, browser, and more. This provides insight into the number of active users in the application, even if they do not interact with any Whatfix content or widgets.

    Use the following steps to analyze the number of users visiting your application:

    1. On the Whatfix Analytics dashboard, click Insights.
      ia_left%20nav_insights

    2. Click Create insights.
      create_insights

    3. Click Trend Insights.
      trend_insights

    1. Click the Give your insight a name textbox and enter a name for your Insight.
      trend_give_your_insight_a_name.png

    2. Click the Description text box and enter a description that explains what the Trend Insight is about.
      trend_enter_a_description.png

    3. From the Select user type dropdown, choose whether to analyze data for All users, Identified users, or Anonymous users.
      trend_insight_select_anonymous_users.png

    Note:
    • By default, Insights data may contain identified (users identified by User ID) and unidentified (users not identified but denoted by Anonymized Whatfix IDs) users.
    • The Event identification rate indicates the percentage of events Whatfix is able to attribute to uniquely identified users.
      insights_event_identification_rate.png
    • For more information on filtering users and understanding the Event identification rate, see How can I filter unidentified users in Insights?

    1. Click the Data source icon and select the stage from which you want to get the data.
      trend_insight_data_source_option.png
    Note:

    • For more information on obtaining analytics data from different stages, see Get Analytics Data across CLM Stages.

    • The stage cannot change after creating the Insight. Switching to a different stage resets the Insight, requiring a restart.

    1. Click Choose metric.
      trends_choose_metric.png

    2. Under Event metrics, select Total events or Unique users as required.
      trends_select_event_metrics.png

    3. Click Add event.
      trends_click_add_event.png

    4. Click Guidance events, select Page View, and then click Apply.
      trend_insights_click_guidance_events_page_view.png

    5. In the User filter section, click Add user filter, and then select the desired filter. Filter users visiting your application based on a particular country, city, browser, and more.
      trends_session_analytics_user_filter

    Info:

    1. In the User breakdown section, click Add user breakdown, and then select Event trigger page URL.
      click_trend_insights_add_breakdown_event_trigger_page_url.png
    Info:

    This breakdown displays the number of users who are visiting the different pages in your application.

    1. Scroll down to view the generated data chart.
      trend_insights_page_view_data.png
    Info:

    • Visualize the data using different chart types.
      trend_insights_click_chart_type.png

    • Filter data based on Daily, Weekly, or Monthly timeframes.
      date_week_month.png

    1. Click Save.
      trends_click_save_option.png
    Was this article helpful?
    What's Next
    Privacy Policy | Whatfix Glossary | Whatfix Platform Status
    Copyright © 2025 WHATFIX TM. All rights reserved.
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout