Back button for Flow help tips

Updated On 08 Oct 2024
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While navigating in a Flow, there might be occasions where an end-user might want to go back to a previous step and edit a value or view the step again. Users can click the Back button to navigate back to the previous step.

Note

The Back button doesn't appear if the previous step is optional.
For Smart Context enabled accounts, the Back button appears only if the consecutive steps have the same page tags. For non-Smart Context accounts, the Back button appears only if the consecutive steps are on the same page of your app.
If the Back button for a step is manually disabled and a step is added, moved, or deleted, then the Back button is reintroduced wherever applicable. The earlier change is overwritten.
Add or remove the Back button from a specific Flow using the Customize option, or from all Flows using the Interaction dropdown.

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