Can Whatfix work with iFrame applications?

Yes, Whatfix is one of the few Digital Adoption Platforms that work well with iFrame applications. Ensure that the Javascript code is embedded in every iFrame across your application. For more information, see the example at the end of the following page: Integrate Whatfix using Javascript.

When trying to select an element Whatfix automatically detects the best element from your application pages. However, in applications where the element is inside multiple layers of iFrame, a different approach is required. Depending on the element you are selecting in an iFrame application, the entire path may need to be defined starting from the element back to the outermost iframe. For more about using selectors in iFrame applications, see Add a branch to a Flow.