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Default Tags in my Whatfix Account
  • 10 Mar 2023
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Default Tags in my Whatfix Account

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Article Summary

There are five default tags that you can use in your content.

  • extension - Any Flow with the extension tag asks the end user to install the Whatfix creator extension before it can be run.
    For example, if a workflow contains certain steps on an app where the Whatfix JS is not present, the extension tag helps the user view the Flow by installing the extension on such an application.

    Note:

    This only works on Chrome browser.

  • spotlight - Any Flow tagged with the spotlight tag renders all steps to be auto-spotlighted. The entire screen is greyed out except for the element on which action is to be taken.
    spotlight flow.png

  • nolive - Flows tagged with the nolive tag display as a slideshow and do not display a see live option. This helps your end users skim through the Flows without having to visit your webpage/application.
    nolive flow.gif

Note:
  • The nolive tag works only when a Flow is run from a Task List or Self Help.

  • If you attach a Flow with nolive tag to a Task List, the Flow won't be marked as complete when the user completes the slideshow. So it is recommended not to use slideshows in Task Lists as that task is never marked complete.

  • noindex - Any Flow with this tag does not show up in the search results when the search is made in the Whatfix Self Help widget.
    no index flow.gif

  • wfx_play_as_popup - This tag enables you to show end users some information before running a Flow. This is done by configuring the Flow to first display a Pop-up.
    wfx_play_as_popup flow.gif

For more information on how this tag works, see Show information as a Pop-up before running Flows.


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