Show information as a Pop-up before running Flows
  • 31 May 2023
  • 1 Minute To Read
  • Dark
  • PDF

Show information as a Pop-up before running Flows

  • Dark
  • PDF

Article Summary

If you want to show information to the users before running a Flow, then you can configure the Flow to show a Pop-up before showing the Flow steps. This feature is called the Flow information Pop-up.

For example, you can ask your users to keep particular information handy before running a Flow so that they don't get stuck in the middle.

You can do this by adding the wfx_play_as_popup tag in the Studio when creating a Flow or on the Dashboard after creating Flows.

  • Flow Title and Description appear in the Pop-up.
  • The Flow information Pop-up does not appear if the Flow is attached to a Pop-up.

Use the following steps to show information to your users before running a Flow:

  1. On the Whatfix Dashboard, select the Flows you want to launch as a Pop-up.

  2. Click Tags.

  3. In the pop-up, click the Plus icon.

  4. Search for the wfx_play_as_popup tag and select it from the list.

  5. Click Done.

Customize the Flow information Pop-up

Use the following steps to customize the Flow information Pop-up:

  1. On the Whatfix Dashboard, click Themes.

  2. Click the Flow tile.

  1. Click the Flow As PopUp tab.

  2. Make the necessary changes on this page using the following information.

You can change the following configurations:

  • Choose formatting options like text size, color, style, and alignment for the Flow information Pop-up header and description text.
  • Configure the Guide Me Button text, text color, and button color.
  • Enable/Disable the Skip button, configure its text and color.
  • Enable/Disable the X icon (close) on the Pop-up and configure the color of the icon.
  1. Click Save.

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.