Browser Compatibility

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• Click the browser's name to see information on how to find the current version number of each browser.

• The new Microsoft Edge browser is based on Chromium and is compatible with all supported versions of Windows and macOS. For more information, see the Difference between Edge (Chromium) and Legacy Edge.

Content Creation

Create Whatfix content using the Whatfix Studio extension. Whatfix Studio is a browser plugin that enables you to create various types of Whatfix content, such as Flows, Smart Tips, and Beacons. Install the extension only on the following browsers. For more information, see Create Whatfix Content.

Browser	Minimum version required	Content creation supported
		Studio	Dashboard
Chrome	19	Yes	Yes
New Edge (Chromium)	84	Yes	Yes

Content Deployment

For more information on how you can deliver and deploy content, see Deploy Whatfix Content.

Browser	Deployment Method
	Javascript embed (Minimum version required)	Browser extension support
Firefox	4	Yes
Chrome	14	Yes
New Edge (Chromium)	84	Yes
Internet Explorer	9	Yes
Safari	4	Yes
Opera	10.6	No

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Currently, Whatfix does not support Guidance and Product Analytics on the Safari browser.

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• Starting October 1, 2024, Whatfix will update the Internet Explorer baseline version to IE 11. This means that Whatfix will no longer support any issues arising on versions below IE 11, and all new product changes and updates will be tested and supported on IE 11 and newer versions. However, this will not affect any functionality of Whatfix content on IE 10 or below.

• For applications where code embedding is not possible, users can deploy Whatfix using browser extensions on Firefox, Chrome, Safari, Edge (Chromium), and Internet Explorer.

• Internet Explorer 9+, and Opera 15+ support web applications with Frame sets.

• Ensure that your web applications use the Standard document mode in Internet Explorer.

• Internet Explorer supports end-user extensions.

• Since August 17, 2021, Internet Explorer no longer supports content creation. For more information, check Microsoft 365 apps say farewell to Internet Explorer 11 and Windows 10 sunsets Microsoft Edge Legacy.