Error: java.lang.Exception: 401: Server authentication required

Issue

You're trying to log in to Studio to create content, but you're getting the java.lang.Exception: 401: Server authentication required error.

Cause

You get the error if you're trying to log in to Studio associated with a Whatfix account or enterprise (ENT) that you don't have access to.

Solution

Get access to the respective Whatfix account or ENT's dashboard before using Studio for content creation.

your title goes here

• You can have access to multiple accounts or ENTs.
• If you have access to multiple accounts or ENTs, you can switch between accounts while creating content using Studio.