Top
Flow tooltip flickers or appears at different position
  • 30 Jan 2024
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Flow tooltip flickers or appears at different position

  • Dark
    Light
  • PDF

Article Summary

Issue:

Tooltips of a Flow appear at random places and not on the selected element, or they don't display correctly, or flicker.

Cause:

Issues with flow tooltips are usually because of the following:

  • The element may not have been selected correctly when the Flow was created.
  • There could have been a change in the application code that may have changed the selected element that the tooltip was to display on.

Solution:

Try editing the Flow and select the correct element again. This should resolve the issue.

Use the following steps to reselect an element:

  1. On the Whatfix Guidance dashboard, click Content.
    ia_left_nav_content

  2. Click Flows.
    ia_left%20nav_flows

  3. Hover your cursor over the required Flow, and then click the Edit icon.
    Desktop_Click_edit

  4. Click Launch live edit.
    Dashboard_flow_launch_live

  1. On the application, go to the step in which you want to reselect the element.
    Editor_flow_select_step_reselect

  2. Click Edit step.
    soft_editor_edit_step.png

  3. On Whatfix Studio, click Reselect element.
    Editor_flow_lle_reselect

  4. Reselect the element on the application.

  5. Click Save.
    soft_editor_save_step.png

  6. Finish creating the Flow and click Save Flow.
    Editor_flow_save_flow

your title goes here

If the issue persists, contact support@whatfix.com.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.