How long does it take for Whatfix session to timeout?

Article Summary

Share feedback

Thanks for sharing your feedback!

Info

You are never logged out of the Whatfix application due to inactivity for as long as you are logged in and your browser is kept open.

A user is automatically logged out from Whatfix only during the following scenarios,

If the Keep me logged in checkbox is not selected and if the browser is closed, then the user is logged out after 30 mins of inactivity on the account.
If the Keep me logged in checkbox is selected during login and if the browser is closed, then the user is logged out only after 90 days of inactivity.

Note

If you try to access Whatfix again before the inactivity timeouts mentioned above, you'll notice that you are still logged in.

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

Your profile has been successfully updated.

Logout