What are Surveys?

A Survey is a research method used to collect information and feedback from your end users through questionnaires. Surveys help you gain insights about your products and users. The information collected is used to understand and improve end-user experience.

Whatfix enables the creation of Surveys and customization of questions and themes based on specific use cases. Surveys consist of specific questions directed to a particular set of users. The feedback gathered helps gain actionable insights and data.

Use cases

Receive product feedback

Have you rolled out a new feature and want to understand how useful it is? Create a Survey with questions that assess user sentiments. The insights help you analyze the user experience and make iterative improvements to the feature.

Evaluate learning progress

In scenarios where you have launched a course that educates your users about various features, assess the course's effectiveness using a Survey. Test user knowledge and determine learning outcomes by creating a Survey with questions related to the course.

Measure employee satisfaction

Use a Survey to understand your employees' opinions and collect reviews. Add relevant questions to understand employee satisfaction with the work culture. Additionally, ask about their challenges and goals. The collected data helps you improve employee experience.

Note:

Some of the Survey features are behind a paywall. Here's a list of features available only under the Standard and Premium plans.

Survey Feature	Standard Plan	Premium Plan
Custom Surveys
Quiz Template
Share Public Survey as Link
Add, Edit, Delete or Re-order Questions
Add Conditions to Questions
Edit the Question Type
Branching
Qualitative Analysis Summary
Auto Translation

For more information, see Whatfix Pricing.