What are Surveys?

Survey is a research method used to collect information and feedback from your users through questionnaires. Surveys help you gain insights about your product and users. This information can help you understand user experience and make improvements.

Whatfix enables you to create Surveys, customize questions and themes depending on your use case. A survey can be created using specific questions that are catered to a particular set of people. Using the feedback received from the survey you can obtain actionable insights and analyze the data to help you improve.

Use Cases

Receive Product Feedback

Have you rolled out a new feature and want to know how useful the feature is? Create a Survey with questions that seek to understand how a user feels about the new feature. Use these insights to analyze the user experience and then iteratively improve the feature.

Evaluate Learning Progress

There may be situations where you have launched a course that educates your users about various features and you might want to know how helpful the course was. Test the knowledge of your users and understand how much they have learned by creating a Survey with questions related to the course.

Employee Satisfaction Survey

Use a Survey to understand your employees' opinions and elicit reviews. Add relevant questions to understand how satisfied your employees are with the work culture. Additionally, ask about their challenges and goals. Use the collected data to improve your employee experience.