Amplitude Integration

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Note

To integrate Whatfix and Amplitude, contact support@whatfix.com.


Overview

Using integration in Whatfix, data from your Amplitude account can be shared with your Whatfix account, and different content can be shown to a specific group of users.

Any type of content segmentation is possible based on the events and group details from Amplitude.


Use cases

Here are some use cases that are possible using this integration:

  • Show a pop-up to all users every time someone leaves the app in less than 30 seconds.
  • Show a Beacon on an option if users haven't clicked it at least once.
  • Show survey forms in a pop-up to get feedback from users who used the new feature at least three times.

How it works

amplitude_integration_how_it_works1


Authentication

Amplitude follows Basic Auth for REST APIs, and Whatfix uses the Token-based authorization method.


Integration process

Amplitude_Integration_Process_Whatfix.svg