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Contacting Support
  • 11 Feb 2021
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Contacting Support

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Whatfix prides itself on being able to delight customers when it comes to customer support. Every customer is assigned a named Customer Success Manager (CSM) to ensure that value promised by Whatfix is actually delivered. Support is available 24 hours 5 days a week.

The easiest way to access support is to use the Chat icon on the Whatfix Dashboard. Here's how you can access the Chat feature:
chat icon FINAL.gif

If you weren't able to find an answer to your query on our support site, you can also write to [email protected]. A ticket is automatically created on our ticketing platform.


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