Whatfix Player

Issue The software version number of Whatfix Player displayed in the Application settings on Windows does not match the current version of Whatfix Player. Probable Cause The version number in Windows' settings refers to the version initiall...

Issue You tried to uninstall the Player using the Command Prompt, but the process was incomplete, and some files still remain in the LocalAppData of your computer. Probable Causes Some of the possible causes for an incomplete uninstallation of...

your title goes here The following article is applicable only for Whatfix Player installed post March 11th, 2021. For all the other older versions, contact support@whatfix.com or your Whatfix point of contact. To check yo...

Issue The Whatfix Player is not working on your computer after the Player has been recently updated. Probable Cause Sometimes, the Player needs to be reinstalled after it is updated to work properly. your title goes here ...

Issue When you try to start, update or re-install the Whatfix Player, the following error is displayed: Probable Causes The following are the various reasons the aforementioned error is displayed: A faulty installation of the Player too...