Creating Text Content
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Textual content can be used to answer simple queries or FAQs using short answers right inside the Self Help widget. This saves the user the time to navigate to a link outside your application just to see a simple answer.
To create text content,
- Navigate to the Whatfix Dashboard.
- On the top right, click the Create button and then click Text.
- Add the Display Text and Description and then click Save.
- Once created, you can find it on the Dashboard. Text content is depicted by its own icon on the dashboard.