Note:
To enable the Star rating feature for your account, contact support@whatfix.com.
Whatfix enables you to request for Flow Feedback when you want to analyze how helpful the Flow was for your end users. End users can provide feedback using a 5-star rating or input comments in a text format.
Enable Star rating feature for Flow Feedback
Use the following steps to configure the Star rating feature on the Whatfix Dashboard:
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On the Whatfix Guidance dashboard, click Style.
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Click Flows.
Click the End Message tab.
Enable the End Message toggle.
Enable the Star rating toggle.
Make the following configurations:
Feedback: Enable or disable feedback for the rating.
Header Text: Select font size, color, style, and alignment of the header text.
Text: Select font size, color, style, and alignment of the description text.
'X' on pop-up: Enable or disable X icon on the pop-up.
'X' Color: Configure the color of the X icon.
Star color: Configure the color of the stars.
Button color: Configure the button color.
Button text color: Configure the text color of the button.
Click Save to save the changes.
Note:
If you click Discard changes, all the modifications you've made to the content will be lost, and the page will revert to its previous saved state.
Info:
The above configuration is global and applies to all the Flows.
In case you want to disable the end message for a particular Flow, see Disable the End message of a Flow.
Note:
To disable Star rating from your account, contact support@whatfix.com.