Pop-Ups

The default behavior of a Pop-up is that when your end user performs an action on the Pop-up, the Pop-up closes. In case you have 2 buttons and each opens two different Flows, when the end user clicks any of the button the Pop-up closes. The behavio...

A Pop-up that is configured to appear on a page can reappear based on its New Visibility Rules and remaining display count, even after you close it by clicking the Close button or the X icon. When you click the Close button or ...

Yes, you can enable your end users to permanently close a Pop-up. When configuring a Pop-up, in the Controls panel, enable the Don't show me again toggle. Enabling the toggle displays a Don't show me again checkbox to your end users. If ...

No, your end users cannot resize the Pop-up. Only you can modify and resize a Pop-up while creating or editing a Pop-up. For more information, see Resize a Pop-up .

Add the wfx_play_as_popup tag when creating a Flow to display information in a Pop-up before running the Flow. However, the available Pop-up templates cannot be used for the Flow as a Pop-up feature and require customization in Global Configura...

No, once a Pop-up is created using a template it can only be modified with the same template. To use another Pop-up template, you need to create a new Pop-up. For more information, see Create pop-ups .

You created a Pop-up and you want to add two call-to-action buttons to it along with text. However, for some reason, the buttons are not aligned in the same row. Fix the alignment issue by using the HTML and CSS code view. You can also use the ...

If the Don't show me again text in your Pop-up matches the background color, it might reduce readability and affect the user experience. Change the text color to ensure visibility and maintain visual consistency with your application’s theme....

Configure pop-ups to display only to specific users based on their role or segment by using the window variable option. Configure the value for the window variable and make it available from the application. Use the following steps to set the visi...

The maximum size of the image that can be added to a Pop-up is 10 MB when you upload images from the Whatfix dashboard. But the image size should be 4MB for direct uploads using the browse option. For more information, see insert an image in a ...

Whatfix enables you to upload up to 2000 images and 2000 videos (each) from your local drive for use in your Pop-ups. Once you reach the limit, you see the "Upload limit reached. Please contact Support" error message when you try to add an image, a ...