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Understand the Content Used in Self Help

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Whatfix enables you to add various types of content in Self Help to provide contextual help to your end users. The following table lists the different types of Whatfix content that can be added to the Self Help widget, their icons, and descriptions:

Note:

Click the features to know more about the different types of content that can be added to Self Help. 

Feature

Icon

Description

Flows

flow_icon

Add Flows within the Self Help widget that help your end users learn an objective or complete a task.

Video

video_icon

Add Video content in the Self Help widget to enhance your content with additional information.

Article

article_icon

Use Articles to provide relevant information to end users within the Self Help widget.

Link

link_icon(1)

Link your external resources, such as support articles or content hosted externally to Whatfix.

Image

image_icon

Add Images within the Self Help widget to make your content more visual .

PDF

pdf_icon(1)

Use PDFs within the Self Help widget to provide additional information.

Group

group

Use groups to organize content within the Self Help widget.


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