List of Whatfix-related Events on DAP on OS

Application started

Triggered when application is loaded.

Clicks on content within Explorer

Triggered when end user consumes any content within the Explorer.

Clicks on Explorer icon within the Pin on roll over

Triggered when end user clicks the Explorer icon within the Pin on hover.

Clicks on Feedback icon on Pin on roll over

Triggered when end user clicks on the Feedback icon within the Pin on hover.

Clicks on hide icon of Pin on roll over

Triggered when end user clicks the Hide icon within the Pin on hover.

Clicks on Hub within system tray or menu bar

Triggered when Hub is accessed from the system tray or menu bar.

Clicks on Hub within taskbar

Triggered when Hub is accessed from the taskbar

Clicks on icon of Pin

Triggered when end user clicks the icon and label within the Pin.

FAB Shown

Triggered when Hub FAB is shown on the desktop.

Clicks on options within no search results screen

Triggered when end user clicks any of the options within the no search results screen

Clicks on task detail

When user clicks a task from the task section

Clicks on the Explorer icon in the top navigation

Triggered when end user clicks the Explorer icon in the top navigation bar

Clicks on the Feedback icon in the top navigation bar

Triggered when end user clicks the Feedback icon in the top navigation bar

Clicks on the taskbar icon or on dock to unhide the widget

Triggered when end user clicks the taskbar icon or dock to unhide the widget

Clicks on the Tasks icon in the top navigation bar

Triggered when end user clicks the Tasks icon in the top navigation bar

Feedback from end users

Triggered when end user submits a feedback

Filters applied in task

When user clicks on the preset filters on the task screen.

Hub Explorer

Triggered when search is initiated within the Explorer of Hub.

Hub quit confirmation from system tray / menu bar

Triggered when end user

confirms to quit Hub from the

system tray or menu bar.

Hub quit from system tray / menu bar

Triggered when Hub is quit from the system tray or menu bar.

Hub quit from taskbar

Triggered when Hub is quit from the taskbar.

Hub shown within system tray or menu bar

Triggered when Hub is shown

within the system tray or menu

bar.

QuickRead response

Triggered when QuickRead response or error message is shown.

Search suggestions shown

Triggered when end user is shown the search suggestions.

Task completion Task completion

When user clicks on mark as complete on a task from the tasks main screen.

Link opened

Triggered when the end user opens a hyperlink from a Smart Tip, Beacon.

Link opened in new format

Triggered when the end user opens a link content created using the Whatfix dashboard from Hub.

Article closed

Triggered when the end user closes text content

Article viewed

Triggered when the end user views text content

Video link clicked

Triggered when the end user opens a video link

Pop-up closed by “X” icon

Triggered when the end user closes a Pop-up using the x icon

Pop-up shown

Triggered when the Pop-up is shown to the end user

“Do not show me again” selected

Triggered when the end user selects the Don’t show me again checkbox in a Pop-up

URL Triggered via Pop-up

Triggered when the end user opens the link attached to a Pop-up

Task List shown

Triggered when the Task List gets displayed on the application

Page View

Triggered when Whatfix Content and Widgets loads on an application page.

Any App Events

Provides insights for any event captured in the application. Data is aggregated to show overall app events.

Self help end user feedback

Triggered when a user submits a feedback using feedback button in self help.