Export a Mirror Roleplay as a SCORM Package

Whatfix enables you to export a Mirror Roleplay as a SCORM package for use in a Learning Management System (LMS). The exported package is compatible with SCORM-compliant LMSs. When you export a Roleplay as a SCORM package, your learners can access the Mirror Workflow with Roleplay interactions embedded directly from their Learning Management System (LMS).

For example, you can export a customer support Workflow with an attached AI Roleplay as a SCORM package and add it to a new-hire onboarding course in your LMS. Learners then follow the steps to resolve a support ticket while the Avatar (AI) plays a frustrated customer demanding a quick resolution, without leaving the LMS.

When Digital Adoption Platform (DAP) Guidance content such as Pop-ups, Smart Tips or Beacons, is present for the Mirror Workflow, it appears in the exported SCORM package only if both the Mirror Workflow and the associated DAP widget(s) are in the Production stage. For more information, see DAP Guidance on Mirror and Create DAP Guidance on Mirror.

Info:

If you use Auto Flow Creation to create a Flow for a Mirror Workflow, the SCORM package also includes the auto-created Flow. The Flow moves across stages with its Mirror Workflow, so both are in the Production stage when you export the SCORM package. If the Mirror Workflow has no auto-created Flow, the SCORM package does not include a Flow. For more information, see Auto Flow Creation.

Note:

• To enable SCORM export, contact support@whatfix.com.

• You can export Mirror Roleplays as a SCORM package only from the Production stage. For more information, see Publish Whatfix Mirror.

• Whatfix supports SCORM 1.2 and SCORM 2004 compliant LMS tools. Currently, Whatfix does not support Mirror analytics for SCORM 2004. However, you can track learner progress and course completion through your LMS, where supported.

Use the following steps to export a Mirror Roleplay as a SCORM Package

1. On the Whatfix Mirror Dashboard, go to the Production stage.

   

2. Select the checkboxes for required Workflows you want to export.  

   

3. Click Export SCORM.

   

4. Enter a Title for the SCORM export.

   

5. Choose the required SCORM Format.

   • SCORM 1.2: The most widely supported version, which tracks completion, score and time spent. For more information, see SCORM 1.2.

   • SCORM 2004: A newer version that tracks completion and pass or fail status separately and supports sequencing. For more information, see SCORM 2004.

   

6. Click Review.

   

   Info:

   You can change the order in which Workflows appear to learners in your LMS. Drag and drop the Workflows into the required sequence before you export the SCORM package.

7. Click Export SCORM.

   

Info:

• After you export the SCORM package, Whatfix downloads a .zip file to your device. Upload the file to your LMS to make the Mirror Workflows available to learners as a course on your LMS.

• When a learner completes Workflows in a SCORM package through the LMS, Whatfix generates insights on the Whatfix Mirror Dashboard to track learner performance. For more information, see Workflow Analytics.