Top
Scheduling an Integration
  • 23 Aug 2024
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Scheduling an Integration

  • Dark
    Light
  • PDF

Article summary

Once you have integrated an application with Whatfix (for example, Confluence Integration), schedule it to run automatically at a specific interval of time so that any data changes that you have after the integration are also factored in.

Benefits of scheduling an Integration

  • Reduces manual intervention.
  • Increases transparency on data movement.

Schedule an Integration

Use the following steps to schedule an integration,

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click App integrations.
    ia_left%20nav_app%20integrations

  1. In the My Integrations page, go to the Integration you want to schedule, and then enable the toggle.
    RB_dashboard_int_active_toggle

  2. Click Schedule Run.
    RB_dashboard_int_schedule_run

  3. Configure the following options:

    • Start On: Set the start date and time period.
    • Time zone: Specify the time zone from the dropdown for the specified dates to follow.
    • Repeat: Configure the frequency of the Integration run during the selected time period.
    • Ends:
      1. Select the Never option if you want the Integration to run forever.
        (or)
      2. Select the On option and then specify the end date and time period.
        RB_dashboard_int_popup
  4. Click Save.

Info
  • Only Integrations in an active state can be scheduled.
  • A webhook based integration (for example, SurveyMonkey Integration cannot be scheduled.

The following are a few use cases:

Push a Flow as slideshow or article to Confluence and Zendesk - Monthly

In the Schedule integration run pop-up,

  1. Set the start date and time period.

  2. In the Repeat section, select Once a month.
    RB_dashboard_int_monthly

  3. Set the end date and then click Save.

Push Whatfix analytics data to a BI tool - Weekly

In the Schedule integration run pop-up,

  1. Set the start date and time period.

  2. In the Repeat section, select Once a week.
    RB_dashboard_int_once_a_week

  3. Set the end date and then click Save.

Pull Role information from Salesforce and Successfactor - Weekly

In the Schedule integration run pop-up,

  1. Set the start date and time period.
  2. In the Repeat section, select Once a week.
    RB_dashboard_int_once_a_week
  3. In the Ends section, select the Never option and then click Save.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.