Verify User Actions
- 14 Nov 2025
- 2 Minutes To Read
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Verify User Actions
- Updated On 14 Nov 2025
- 2 Minutes To Read
- Print
- DarkLight
- PDF
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User Action Verification enables contextual validation of User Actions within the application. The process identifies any issues with the User Actions and enables real-time fixes.
Info:
To verify User Actions, the Whatfix team needs to add the application domain where User Actions are created to the Preview mode. For more information, contact support@whatfix.com.
Use the following steps to verify User Actions:
- Log in to your application, and then launch the Whatfix Studio.
Scroll to the bottom, and then click User Action.
Click Show user actions on this page.
Info:
- Whatfix refreshes the page and enables the Preview Mode.
- Whatfix also automatically enables the Highlight user actions on the page toggle.
Note:
Whatfix highlights all the User Actions on the page in blue.
Click Verify User Action.
Engage with the highlighted User Action on the application page as per the defined Completion Rule - click, hover, or type text as required.
View the following details under the Verify user actions section:
- The name of the User Action
- The date and time during which the User Action is triggered
- The User Action Completion Rule
Note:
- Interacting with a User Action in the Verification experience performs the same action on the live application. For example, if you are verifying a Save button that has been configured as a User Action, clicking Save during the Verification experience performs the actual save operation on the live application.
- However, Whatfix does not capture engagement data from the interactions performed in the Verification experience.
- Once you've verified the User Action details, click Finish verifying.
Note:
If you want to create new User Actions after the verification, click + Create user action.
For more information on how to create User Actions, see Create a User Action.
When you click + Create user action, the verification experience ends. If you want to verify User Actions again, launch Whatfix Studio and then click User Action.
Whatfix enables you to view, preview, and edit User Actions using the Verification experience.
Expand the following accordion for more details.
View the created User Actions using the Verification experience
Whatfix enables you to view the User Actions created on the application using the Verification experience.
Use the following steps to view the created User Actions using the Verification experience:
- Log in to your application, and then launch the Whatfix Studio.
Scroll to the bottom, and then click User Action.
Click Show user actions on this page.
Expand the Available dropdown to view the User Actions captured on the page.
Info:
Preview or Edit the User Actions.
Search for the User Actions present on the page and check their status.
- Expand the Hidden or unavailable dropdown to view User Actions that are not directly visible on the page, such as an option inside a dropdown or an element not detected on the page. For more information, see User Action Verification statuses.
Note:
Click the Preview icon to preview where the User Action is created on the application.
Edit the User Action to reselect the element, change the Display Rules, and more, ensuring that the User Action is correctly configured.
After viewing the User Action, verify the User Action using the above-mentioned steps.
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