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Can Whatfix create content across applications?
  • 08 Sep 2024
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Can Whatfix create content across applications?

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Article summary

Whatfix Flows can be created across applications. However, when creating content across applications, there are some configurations that need to be enabled.

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For more information, contact support@whatfix.com.

Once the configurations have been enabled, the Flows can be created in the same way as you create on a single application.

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The tooltip color and other theme settings could be different on the second application. The Theme settings are configured at the application level. So when a user is following a Flow across different applications, the tooltip may change color, etc., on the first step of the second application.

This happens only if both applications have their own theme configurations for Whatfix.

When capturing cross application steps, all the steps are stored in the first application's account, but the settings are applied from respective accounts.


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