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Confluence Integration
  • 09 Jun 2023
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Contents

Confluence Integration

  • Updated On 09 Jun 2023
  • 1 Minute To Read
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Article Summary

Note:

Integrating Whatfix and Confluence requires backend configuration that can only be done by Whatfix. Contact support@whatfix.com to set up the integration.

Overview

Using Whatfix and Confluence integration, any Flow you create in Whatfix can be automatically created as an article in your desired Confluence space.

Articles are created as child pages to the parent page of your choosing. Any updates made to the Flows in Whatfix are automatically reflected in Confluence pages.

Use cases

Here are some use cases that are possible using this integration:

  • Create Flows as articles in Confluence.
  • Show Flows as slideshows in Confluence.
  • Convert only selected Whatfix Flows as articles in Confluence.
  • Convert Whatfix Flows as articles in bulk in Confluence.

How it works

confluence_integration_how_it_works1

Authentication

Confluence follows HTTP Basic Auth for REST APIs, and Whatfix uses the Token-based authorization method.

Requirements

  • Enable HTML macro in Confluence. Only an Admin can enable the HTML macro.
your title goes here
  • Since HTML macros are not available in Confluence Cloud, you cannot create Flows as articles in the Cloud version.
  • But Flows can be shown as Slideshows using iFrame Macro in Confluence Cloud. For more information, contact support@whatfix.com.
  • The space key and parent page id must be known prior to integration.
  • Get the Authorization token to hit Confluence API.

Integration process

confluence_integration_process 1

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