FullStory Integration

Updated On 07 Jun 2024
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Overview
Use cases
How it works
Integration process

Note:

Integrating Whatfix and FullStory requires backend configuration that can only be done by Whatfix. Contact support@whatfix.com to set up the integration.

Overview

Rage clicking happens when users repeatedly click on an element in a short duration of time. With FullStory and Whatfix integration, identify such instances of rage clicking and show appropriate Whatfix content when the system detects a 'rage clicking' user.

This integration is used to reduce user frustration and soothe users in case of rage clicks on the application.

Use Cases

Here are some use cases that are possible using this integration:

Reduce customer frustration in case of rage clicks on the application.
Guide the customer to show a Smart Tip on the page if multiple clicks are detected.

How it works

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Integration process

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This integration is not available for Self Hosted mode of deployment.

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Table Of Contents

Overview
Use Cases
How it works
Integration process

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