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FullStory Integration
  • 24 Mar 2022
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FullStory Integration

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Note

To integrate Whatfix and FullStory, email us at [email protected]

Overview

Rage clicking happens when users repeatedly click on an element in a short duration of time. With FullStory and Whatfix integration, you can identify such instances of rage clicking and show appropriate Whatfix content when the system detects a 'rage clicking' user.

This integration is used to reduce the user frustration and soothe such users in case of Rage clicks on the application.

Use cases

Here are some use cases that are possible using this integration:

  • Reduce customer frustration in case of rage clicks on the application.
  • Guide the customer to show a Smart Tip on the page if multiple clicks are detected.

How it works

fullstory_how_it_works

Integration process

fullstory_integration_process_whatfix(1)


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