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Display Message on Close for Flows
  • 06 Sep 2024
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Contents

Display Message on Close for Flows

  • Updated On 06 Sep 2024
  • 1 Minute To Read
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Article summary

Whatfix enables you to customize the message that your end users see after completing a Flow. You can choose to add a personalized message, a request for Flow Feedback, or both. However, you see this end message only after the Flow is completed. For more information, see Customize the end message of a Flow.

By enabling Message On Close, you can show the Flow end message even when the Flow is closed midway or exited. Essentially, it displays the end message regardless of whether the user completes the entire Flow or not.

Use the following steps to display end message on Flow exit:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Advanced customisation.
    ia_settings_advanced%20configuration

  3. Click Technical configuration.
    ac_tech config.png

  4. Click Add preferences.
    tech config_add prefrences.png

  1. Click Flow.
    tech config_flow.png

  2. Select the Message On Close checkbox.
    tech config_enable message on close.png

  3. Click Add.
    tech config_add button.png

  4. Enable the Message On Close toggle.
    tech config_message on close toggle.png

  5. Click Save.
    tech config_save.png

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