Top
Display Message on Close for Flows
  • 28 Nov 2025
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Display Message on Close for Flows

  • Dark
    Light
  • PDF

Article summary

Whatfix enables you to customize the message that your end users see after completing a Flow. The message can include a personalized message, a request for Flow Feedback, or both. By default, this message appears only when the Flow is completed. For more information, see Customize the end message of a Flow.

By enabling Message On Close, the Flow end message appears even when the Flow is closed midway or exited, ensuring end users see the message regardless of whether the Flow is fully completed.

Use the following steps to display end message on Flow exit:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Advanced customisation.
    ia_settings_advanced%20configuration

  3. Click Technical configuration.
    ac_tech config.png

  4. Click Add preferences.
    tech config_add prefrences.png

  1. Click Flow.
    tech config_flow.png

  2. Select the Message On Close checkbox.
    tech config_enable message on close.png

  3. Click Add.
    tech config_add button.png

  4. Enable the Message On Close toggle.
    tech config_message on close toggle.png

  5. Click Save.
    tech config_save.png

Note:

Once you save the changes, you must perform a Push to Production for the changes to appear on the page.


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.