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How do I see Flow Failure information on the Dashboard?
  • 06 Feb 2024
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How do I see Flow Failure information on the Dashboard?

  • Updated On 06 Feb 2024
  • 1 Minute To Read
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Article Summary

You can find a consolidated view of the Flow failure information on the Analytics dashboard. A default Trend Insight called Flow Failure Report serves as a one-stop solution to track all your Flow failures.

The insight gives the following information,

  • Content Title
  • Step number
  • Failure reason
  • Possible action
  • User ID
  • Device/Resolution
  • Flow play URL

Use the following steps to see the Flow Failure information on the dashboard,

  1. On the Whatfix Analytics Dashboard, click Insights.
    Click_insights

  2. Click Flow Failure Report insight.
    Flow_failure_trend.png

The following is a GIF of how the Flow Failure Report insight looks in the dashboard:

flow_failure_insights

your title goes here

You can add your own breakdowns and filters to the insight, but cannot save those changes.

your title goes here

Flow Failure Insights are not available for accounts using the Self-Hosted/Export mode of deployment.

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