Get Qualitative analysis summary for Surveys
- 12 Feb 2025
- 1 Minute To Read
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Get Qualitative analysis summary for Surveys
- Updated On 12 Feb 2025
- 1 Minute To Read
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Print
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PDF
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Analyzing survey data manually consumes significant time. Organizations often struggle to identify positive and negative responses from surveys. Whatfix's Qualitative analysis summary provides an AI-generated report based on survey responses from end users. It generates positive and negative viewpoints after analyzing the survey data.
Note
The following domains must be whitelisted to capture survey responses:
- https://survey-api-eus.whatfix.com (for the US region)
- https://survey-api-eu.whatfix.com (for the EU region)
Prerequisites
- A minimum of 5 responses to the survey is required.
- A Whatfix Premium plan is necessary.
Limitations
The following limitations apply to the Qualitative analysis summary:
- The Qualitative analysis summary generates only for surveys in the Production stage.
- As the summary is AI-generated, it may exhibit inconsistencies.
- The Qualitative analysis summary takes an average of 2 minutes to generate the full summary.
- The Qualitative analysis summary generates five positive and five negative viewpoints based on end users' responses.
Use the following steps to access the Qualitative analysis summary:
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On the Whatfix Guidance dashboard, click Guidance analytics.
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Click Surveys.
Note
- For any report, use the filter to narrow down reporting to specific criteria. By default, the filter displays data for the last 3 months.
- To filter survey analytics data for different CLM stages, see Get Analytics Data across CLM Stages.
- In the Survey Analytics List View, surveys list based on their creation date rather than the response date. Therefore, if the creation date is not within the selected date range, a highly engaged survey may not appear at the top of the list.
Info
Surveys analytics shows the following information:
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Click the Survey for which you want to view the Qualitative analysis summary.
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Click Summary.
Note
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The Qualitative analysis summary automatically begins analyzing survey responses from end users.
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After analyzing the survey data, the Qualitative analysis summary generates a full summary.
- After the summary is generated, click Show more.
Note
The summary includes positive and negative viewpoints from the responses.
How does Qualitative analysis summary work?
The Qualitative analysis summary uses Large Language Models (LLMs) to generate positive and negative viewpoints on survey responses from end users.
Feedback about the generated summary can be provided by giving it a thumbs-up or thumbs-down.
If a thumbs-down is given on the analysis summary, Whatfix enables users to provide feedback.
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