Smart Tips

Issue Even though auto tip execution is configured for the Smart Tips, the tip does not appear or only appears when the end user hovers over the 'i' icon next to the selected element. Cause This may occur due to incorrect tip configuration. Th...

Issue: Smart Tip latches to different positions of the selected element when the content is selected to appear on a particular location of the element. Cause: A Smart Tip may not appear in the selected position because of the following reasons...

Issue Smart Tips appear at different places randomly even though the Smart Tips are not created for that element. Causes The same element is present on multiple pages. The original element for which the Smart Tip is created is moved to a d...

Issue After you create a Smart Tip, the Smart Tip displays an "i" icon instead of the tip. Cause When you create a Smart Tip by selecting On Hover over the icon or On Click of the icon in Display smart-tip on section, the Smart Tip appea...

Issue: When you try to position a Smart Tip on an element of the application, sometimes the content may be mispositioned. The Smart Tip may not latch onto the right element, and, as a result, the positioning of the content may vary. Cause: A S...

Issue You have configured Smart Tip segments, but they are not appearing in your application. Causes The Smart Tip segment is not pushed to Production. Smart Tips will not appear on your application if you've pushed only the content and no...

Issue When you create a Smart Tip in Whatfix Content, a corresponding Widget is automatically created. Causes This is the expected behavior in Whatfix. When you create a Smart Tip using the Whatfix Studio editor, a new Smart Tip Widget Segment...