Understand the Content Used in Self Help

Updated On 10 Jun 2025
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Whatfix enables you to add various types of content in Self Help to provide contextual help to your end users. The following table lists the different types of Whatfix content that can be added to the Self Help widget, their icons, and descriptions:

Note:

Click the features to know more about the different types of content that can be added to Self Help.

Feature	Icon	Description
Flows		Add Flows within the Self Help widget that help your end users learn an objective or complete a task.
Video		Add Video content in the Self Help widget to enhance your content with additional information.
Article		Use Articles to provide relevant information to end users within the Self Help widget.
Link		Link your external resources, such as support articles or content hosted externally to Whatfix.
Image		Add Images within the Self Help widget to make your content more visual .
PDF		Use PDFs within the Self Help widget to provide additional information.
Group		Use groups to organize content within the Self Help widget.