What actions are considered as engagement in Analytics?
- 07 Sep 2023
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What actions are considered as engagement in Analytics?
- Updated On 07 Sep 2023
- 1 Minute To Read
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Engagement refers to end-user interactions with Whatfix content. The following table lists such engagement:
| Module | Action description |
| Self Help | When Flows inside the Self Help are played |
| When Static content is clicked | |
| Task List | When Flows inside the Task List are played |
| When Static content is clicked | |
| Pop-ups | When the Close icon or any button inside the Pop-up is clicked (except Skip) |
| Smart Tips | When clicking the i icon or while hovering the cursor over the Smart Tip Your title goes here You can use the Product Analytics solution to get analytics data for Validation Tips. For more information, see List of Whatfix-related events. |
| Beacons | When a Beacon is loaded on the end user's page or the end user clicks the Beacon |
| User Action | When an end user engages or completes a User Action |
| Launcher | When a Launcher is loaded on the end user's page or the end user clicks the Launcher Your title goes here You can use the Product Analytics solution to get Launcher analytics data. For more information, see Get Launcher analytics using Product Analytics. |
| Survey | When an end user submits their response to a Survey |
| QuickRead | When users interact with QuickRead Your title goes here You can use the Product Analytics solution to get QuickRead analytics data. For more information, see Get analytics for QuickRead. |
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