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What actions are considered as engagement?
  • 17 Jun 2022
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What actions are considered as engagement?

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Engagement refers to end-user interactions with Whatfix content. The following table lists such engagement.


Module
Action description
Self Help
Flows inside the Self Help are played 
Static content is clicked
Task List
Flows inside the Task List are played 
Static content is clicked
Pop-ups
When the Close icon or any button inside the pop-up is clicked (except Skip)
Smart Tips
When clicking the i icon or while hovering the cursor over the Smart Tip
Beacons
When a Beacon is loaded on the end-user's page



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