What actions are considered as engagement in Analytics?

Module

Action description

Self Help

When Flows inside the Self Help are played.

When Static content is clicked.

Task List

When Flows inside the Task List are played.

When Static content is clicked.

Pop-ups

When the Close icon or any button inside the Pop-up is clicked.

Your title goes here

Use the Product Analytics solution to get analytics data for Pop-ups. For more information, see How can I see analytics of Pop-ups using Trend Insights?

Smart Tips

When clicking the i icon or while hovering the cursor over the Smart Tip.

Your title goes here

Use the Product Analytics solution to get analytics data for Validation Tips. For more information, see List of Whatfix-related events.

Beacons

When a Beacon loads on the end user's page or the end user clicks the Beacon.

User Action

When an end user engages or completes a User Action.

Your title goes here

Use the Product Analytics solution to get User Action engagement data. For more information, see Get User Action Analytics.

Launcher

When a Launcher loads on the end user's page or the end user clicks the Launcher.

Your title goes here

Use the Product Analytics solution to get Launcher analytics data. For more information, see Get Launcher analytics using Product Analytics.

Survey

When an end user submits their response to a Survey.

Your title goes here

Use the Product Analytics solution to get Survey analytics data. For more information, see How can I see analytics of Survey using Trend Insights?

QuickRead

When end users interact with QuickRead.

Your title goes here

Use the Product Analytics solution to get QuickRead analytics data. For more information, see Get analytics for QuickRead.