Understand the Content Used in Self Help

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Whatfix enables you to add various types of content in Self Help to provide contextual help to your end users. The following table lists the different types of Whatfix content that can be added to the Self Help widget, their icons, and descriptions:

Note:
Click the features to know more about the different types of content that can be added to Self Help. 
Feature
Icon
Description
Flows
flow_iconAdd Flows within the Self Help widget that help your end users learn an objective or complete a task.
Video
video_icon Add Video content in the Self Help widget to enhance your content with additional information.
Articlearticle_iconUse Articles to provide relevant information to end users within the Self Help widget.
Link
link_icon(1)Link your external resources, such as support articles or content hosted externally to Whatfix.
Imageimage_iconAdd Images within the Self Help widget to make your content more visual .
PDFpdf_icon(1)Use PDFs within the Self Help widget to provide additional information.
GroupgroupUse groups to organize content within the Self Help widget.