FAQs
- 06 Oct 2022
- 1 Minute To Read
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FAQs
- Updated On 06 Oct 2022
- 1 Minute To Read
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Print
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DarkLight
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PDF
The following articles help you go through the most frequently asked questions by Whatfix users and quickly find answers.
General
- How to identify the cause of an app crash on Windows OS?
- How can I stop Whatfix content from appearing on the app?
- How can I make the Whatfix content appear again after stopping it?
- How can I check if the latest version of Whatfix is installed?
- How can I manage the version of Whatfix Player installed by my organization?
- How can I check the version of Whatfix Desktop Player?
- Where can I download the installation files of the Whatfix Editor and Player apps?
Deployment and Content Delivery
- What are the minimum system requirements to use Whatfix Desktop?
- Where are the Whatfix files installed?
- What is the size of the Whatfix log file?
- Driving Whatfix Help Content Adoption
- When does the new content reflect in the app after publishing?
- How to uninstall Whatfix Desktop Editor?
- How to uninstall Whatfix Desktop Player?
Whatfix Content
- Who creates content on Whatfix?
- How to display specific content in Self Help across all pages?
- How to reposition the Task List widget?
- How to capture user search terms in the Self Help widget?
- How does Whatfix display content on my application?
- Where does Whatfix host content created for my application?
- Do I have to create Whatfix content again in other languages?
- How does Whatfix select which language content to display?
- How can I find the content in Whatfix Dashboard?
- What languages does Whatfix support?
- What are the video and audio codecs supported in Whatfix?
- Difference between deleting and disabling a widget
Performance and Security