Smart Tip appears in an incorrect position

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Issue

Smart Tip latches to different positions of the selected element when the content is selected to appear on a particular location of the element.

A Smart Tip may not appear in the selected position because of the following reasons:

There are variations in the screen resolution or any UI changes in the target application.
Wrong Display Rules have been added.

When selecting an element, ensure that you select the correct element and add appropriate Display Rules for the selected element to position the Smart Tip correctly. If you select an element and add Display Rules for another element, then instead of the selected element, the Smart Tip may get latched to a different element.
For more information on display rules, see Visibility and Display Rule Conditions.
Reselect the element and verify if they are configured correctly. For more information, see Selected Element conditon rules.

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If the issue persists, contact support@whatfix.com.

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