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Generating the API Token
  • 16 Nov 2022
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Generating the API Token

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An API key is a token that a client provides when making API calls. It is used for Authentication. This Integration Key must be included in the request header for all API calls.

Why do I need an API token?

The Whatfix web app uses a username and password for validating users. When using Whatfix APIs, API Key and API token are the equivalents of the username and password required to authenticate a user.

Whatfix needs your API token to validate each request. Each user in an enterprise has a different API token. The Whatfix system needs to know who you are connecting with and the actions they do with their account.

Generating the API Token

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To generate the Integration Key, the API Token for your account must be enabled from our side. Contact [email protected] to enable it.

Once the API Token is enabled, use the following steps to generate the API key,

  1. On the Whatfix Dashboard, click the Settings icon.CLM_settings_icon(1)2. To generate the key, click API token.API_token(1)3. Once the API key is displayed use the copy icon to copy it. Api_token_copy

To secure this authentication method, the APIs are served only via HTTPS, and the key must be kept secret. Keys can be invalidated, and new keys can be generated to keep the keys secure.


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