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Generate the API Token
  • 04 Jun 2024
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Generate the API Token

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Article summary

An API key is a token that a client provides when making API calls. It is used for Authentication. This Integration Key must be included in the request header for all API calls.

Why do I need an API token?

The Whatfix web app uses a username and password to validate users. When using Whatfix APIs, the API Key and API token are the equivalents of the username and password required to authenticate a user. 

Whatfix requires your API token to validate each request. Each user in an enterprise has a different API token. The Whatfix system needs to know who you are connecting with and what actions they can take with their account.

Generate the API Token

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To generate the Integration Key, the API Token for your account must be enabled from our side - contact support@whatfix.com.

Once the API Token is enabled, use the following steps to generate the API key:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_settings_without_auto_testing
  1. To generate the key, click API token.

  2. Use the Copy icon to copy the API token.

    Api_token_copy

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The APIs are served only via HTTPS to secure this authentication method, and the key must be kept secret. Keys can be invalidated, and new keys can be generated to keep the keys secure.


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