Whatfix enables sharing a Survey link directly with end users. Doing so helps end users access a Survey without staying on the underlying application. When end users click the shared link, the Survey loads on their web browser.
Note:
Sharing a Survey is part of the Premium plan. To enable this feature, contact support@whatfix.com.
You can share Surveys that are only in the Production stage.
Use the following steps to share a Survey link with your users:
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On the Whatfix Guidance dashboard, click Widgets.
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Click Surveys.
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Click the Production tab.
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Hover your cursor over the required Survey, and then click the Share icon.
The Share icon only appears for Surveys in the Production stage.
Click Copy.
Click Next.
Click Copy
Click Okay.
Share the copied link of the Survey with your end users through any messaging application.
Note:
When you use a Public Survey, it opens in a new tab. Because of this, the Survey can't capture a user's ID. Instead of a user ID, the Survey captures a generic identifier like a cookie ID or a randomly generated ID to track responses. For more information, see unable to capture user ID in public Surveys.