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User Actions not available under User Action Analytics (Insights)
  • 08 Jul 2021
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User Actions not available under User Action Analytics (Insights)

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Issue:

The User Actions created are not listed under the User Actions tab on the Insights page but is available on the Funnels tab on the same page.

Cause:

User Actions are available under the Funnels tab just after you have finished creating it, so that you can immediately create a Funnel to track end-user engagement for a sequential process. Whereas, the User Actions created are listed under the User Actions tab only after the action is performed at least once by the end-user.

Solution:

Once end-users interact with the element on which the User Action is created, the engagement data is reflected on the Analytics dashboard and the User Action is listed under the User Actions tab. You can then add the Action to the watchlist to keep close track of it.


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