A Survey is a research method used to collect information and feedback from your end users through questionnaires. Surveys help you gain insights about your products and users. The information collected is used to understand and improve end-user experience.
Whatfix enables the creation of Surveys and customization of questions and themes based on specific use cases. Surveys consist of specific questions directed to a particular set of users. The feedback gathered helps gain actionable insights and data.
Use cases
Receive product feedback
Have you rolled out a new feature and want to understand how useful it is? Create a Survey with questions that assess user sentiments. The insights help you analyze the user experience and make iterative improvements to the feature.
Evaluate learning progress
In scenarios where you have launched a course that educates your users about various features, assess the course's effectiveness using a Survey. Test user knowledge and determine learning outcomes by creating a Survey with questions related to the course.
Measure employee satisfaction
Use a Survey to understand your employees' opinions and collect reviews. Add relevant questions to understand employee satisfaction with the work culture. Additionally, ask about their challenges and goals. The collected data helps you improve employee experience.
Some of the Survey features are behind a paywall. Here's a list of features available only under the Standard and Premium plans.
| Survey Feature | Standard Plan | Premium Plan |
|---|---|---|
| Custom Surveys |  |
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| Quiz Template | |
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| Share Public Survey as Link | |
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| Add, Edit, Delete or Re-order Questions | |
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| Add Conditions to Questions | |
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| Edit the Question Type | |
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| Branching | |
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| Qualitative Analysis Summary | |
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| Auto Translation | |
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For more information, see Whatfix Pricing.