What are Surveys?

A Survey is a research method used to collect information and feedback from your end users through questionnaires. Surveys help you gain insights about your products and users. This information is used to understand user experience and drive improvements.

Whatfix enables the creation of Surveys and customization of questions and themes based on specific use cases. Surveys consist of specific questions directed to a particular set of users. Survey feedback helps gain actionable insights and data.

Use cases

Receive product feedback

Have you rolled out a new feature and want to understand how useful it is? Create a Survey with questions that assess user sentiments. The insights help you analyze the user experience and make iterative improvements to the feature.

Evaluate learning progress

In scenarios where you have launched a course that educates your users about various features, assess the course's effectiveness using a Survey. Test user knowledge and determine learning outcomes by creating a Survey with questions related to the course.

Measure employee satisfaction

Use a Survey to understand your employees' opinions and collect reviews. Add relevant questions to understand employee satisfaction with the work culture. Additionally, ask about their challenges and goals. The collected data helps you improve employee experience.