What are the device types captured by Product Analytics?
- 29 Jan 2025
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What are the device types captured by Product Analytics?
- Updated On 29 Jan 2025
- 1 Minute To Read
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Whatfix’s Product Analytics captures end-user information such as browser, operating system, and device type. These user properties enable you to drill down the data and get granular insights.
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For more information, see Filter Insights data using User filters and User breakdown.
The following are some of the device types that are captured and their descriptions:
Device type | Description |
|---|---|
Desktop | The device is assessed as a Desktop or Laptop. |
Anonymized | These are devices that have been altered by anonymization software. |
Unknown | These are usually devices that look normal yet contain almost no information about the device. |
Mobile | A mobile device, but we can’t confirm if it is an eReader, Tablet, Phone, or Watch. |
Tablet | A mobile device with a large screen (commonly over 7 inches). |
Phone | A mobile device with a small screen (commonly less than 7 inches). |
Watch | A mobile device with a tiny screen (commonly less than 2 inches). Normally, these are additional screens for a phone or tablet type device. |
Augmented Reality | A mobile device with Augmented Reality (AR) capabilities, such as Google Glass. |
Virtual Reality | A mobile device with Virtual Reality capabilities. |
eReader | Similar to a Tablet, but typically features an eInk screen, such as a Kindle. |
Set-top box | A connected device that enables interaction using a TV-sized screen. |
TV | A device with a large screen for watching content, usually accompanied by a Set-top box. |
Home Appliance | A home appliance, such as a fridge. |
Game Console | Fixed game systems, such as the PlayStation and Xbox. |
Handheld Game Console | Mobile game systems, such as the 3DS. |
Voice | A voice-driven device that reads aloud when prompted, such as Alexa and Google Home. |
Smart Display | A smart speaker device with an in-built tablet-sized screen, such as Google Nest and Amazon Echo Home. |
Car | A car-based browser found in vehicles like Tesla. |
Robot | Robots that visit the site. |
Robot Mobile | Robots that visit the site and appear as Mobile visitor. |
Robot Imitator | Robots that visit the site pretending to be legitimate, such as Google, but are not. In most cases, they are actual robots. |
Cloud | A cloud-based application. Not a Robot or Hacker but a normal application that needs to connect. For example, Mastodon servers. |
Hacker | These are devices that are not interested in interacting with a system. Furthermore, they cannot be clearly defined if they’re used to identify security problems or hack the system. |
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