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Flow steps skip while you run the Flow
  • 17 Nov 2023
  • 1 Minute To Read
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Flow steps skip while you run the Flow

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Article Summary

Issue

When you play a Flow, the steps of the Flow are skipped. The following are some instances of Flows skipping steps,

  • The Flow skips a step and shows the next step.
  • The Flow step skips to the last step and displays the end message.

Cause

There may be several reasons why the Flow skips a step, some of which are,

  • The elements are not captured properly while creating the Flow. This could result in flow failure or skip steps.
  • The elements are not detected while running the Flow.

Solutions

  • Go to the Flow and try reselecting the elements.
your title goes here

For more information, see Reselect Elements to manage UI changes

  • Add CSS selectors to the steps of the Flow, so that the right elements are identified when the Flow is played.
your title goes here
Note:

If the issue persists, contact support@whatfix.com.


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