How can I unlock my Whatfix account?

Updated On 05 Feb 2025
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After multiple unsuccessful attempts to access an account, Whatfix locks the account for security. The system warns users against entering an incorrect password with each attempt.
Desktop_last_login_attempt

Note

If confident about recalling the correct password, click Try Last time.
If uncertain about the correct password, click Forgot Password to reset the password. The Forgot Password option becomes unavailable once locked out of the Whatfix account. For more information, see Reset my password.

How can I unlock my account when it is locked?

After entering an incorrect password on the last attempt, Whatfix locks the account.

You receive an email at your registered email address with instructions to unlock the account.

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Table Of Contents

Changing your password will log you out immediately. Use the new password to log back in.

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

Your profile has been successfully updated.

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