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Multiple Instance (window) support on Desktop
  • 09 Jan 2024
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Multiple Instance (window) support on Desktop

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Article Summary

Whatfix Desktop supports displaying widgets on multiple windows of a specific application. Whatfix widgets latch on to the specific window of the target application in focus.

As an example, let's consider the Microsoft Teams meeting page. When you click the widget that is latched to a specific window of an application, the widget shows content relevant to that window in focus.

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Note:

Since widgets tend to latch on to every window of the application, it might latch on to application pop-ups as well. To avoid this, use a reliable element present across the application to define the default segmentation rule. To know more on Segmentation, see What is Segmentation?


Default configuration

Default configuration ensures that widgets do not latch on to windows that are less than 400x500 size. This constraint can be configured using the following Advanced customization (AC) code.


AC code to configure minimum default window size

Use the following code in the Advanced Customization section on the Whatfix Dashboard.

window._wfx_settings.desktop_minimum_window_height=400;
window._wfx_settings.desktop_minimum_window_width=500;

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