Task List Analytics

Use the following steps to access Task List Analytics,

On the Whatfix Desktop Dashboard, hover your cursor over the navigation panel, and then click Analytics.
Hover your cursor over the navigation panel, and then click Task List.

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For any of the following reports, you can use the filter to narrow down your reporting to specific criteria. By default, the filter is set to display data for the last 3 months.
To see how you can filter your reports by domain, see Analytics Filters - Domain Filter.

Task List data can be viewed by User or by Task. Click the respective tab to view how you want to see the data.

If you use multiple Task Lists, remember to select the Task List that you want to see data for using the dropdown menu at the top of the page.

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User email address is captured and populated in analytics only if the Task List widget is loaded for them, i.e. the Task List widget icon appears on the users’ screen.
When the Task List widget appears for a user, the email address is captured and populated in analytics. Users don’t have to interact with the Task List widget for them to appear in analytics.
For example, if the Task List is supposed to be published for 50 users and only 40 users have logged in, then the email addresses of these 40 users are captured. The other 10 users' email address are captured only when they log in and the Task List widget is displayed to them.
Also, if the first 40 users complete all their tasks even before the other 10 users log in, then the analytics data is shown as all the users have completed the tasks.

The Users tab displays the list of users and their individual task completion status.

A user is marked as having completed the tasks only if all the tasks in their respective Task List have been completed.
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Even though Whatfix captures a user's email address, a task is only displayed as complete for a user inside analytics if the user has opened the Task List and then completed the task.
If a task is completed from other sources like the Self Help, then even though the task is marked as complete inside the Task List, it is not displayed as complete in the analytics report.

The Tasks tab shows you each task in your Task List and the completion status for each - across your user base.

Clicking each task opens more information on the particular Flow as explained in the Flows section.
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