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Insert an Audio Clip in a Flow Step
  • 20 Mar 2025
  • 2 Minutes To Read
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Contents

Insert an Audio Clip in a Flow Step

  • Updated On 20 Mar 2025
  • 2 Minutes To Read
  • Print
  • Dark
    Light
  • PDF
Article summary

Overview

Whatfix enables you to add audio to a Flow step where you need to provide detailed explanations for the selected element or the action to be performed on the element.

Prerequisite

Any audio clip that you want to insert in a Flow step has to be first hosted on an online file-hosting website such as Dropbox or OneDrive.

Note:

Google Drive no longer supports file hosting due to updated Google policies.

Info:

The audio file formats supported by Whatfix are .mp3, .AAC, .m4a, and .ogg.

Insert an audio clip in a Flow Step

Use the following steps to insert an audio clip in a Flow step:

  1. Log in to the application where you want to create content, and then launch the Whatfix Studio.
  2. Click Flow.
    Studio_Click_Flow
  3. Enter the name of the Flow as you want it displayed to the users.
    Studio_Enter_Flow_Name
  4. Click + Add Step.
    Studio_Click_Add_Step
  5. Click the desired element on the page that the user needs to select.

  1. Review or edit the auto-generated action text on the step.
    SF_Click_Leads

  2. Click the Description section of the tooltip and select the Insert Audio icon from the Rich Text Editor.
    Click_Insertaudio.png

  3. Copy the audio URL from the online file sharing website and paste the URL.
    DB_FlowStep_CopyURL.png

  4. Click Insert.
    DB_Flowstep_audioURL.png

  5. Under CONFIGURATIONS, expand Appearance.
    Studio_configureflow

    Make the following configurations:

  • Select a Tool tip theme from the available options.
  • Select the tip Color from the existing color palette or enter the hex code of the desired color.
  • Select the Close (X) color from the existing color palette or enter the hex code of the desired color.
    Choose_Flow_Theme.png

  1. Expand Position and select the desired position of the tooltip.
    Choose_Position_Flow.png

  2. Under the Step Completion Rules section, select the desired rule. For more information on the Step Completion Rules, see Define step completion rules
    Define_step_completion rules.png

  3. Click Save Step.
    Click_Save_step

Note:

Click Preview to preview the Flow during the Flow creation on Studio. The Flow opens in a new tab and displays the steps that are created on the application.
Click_Previewflow

  1. Click + Add Step to add the next step.
    Click Add Step
Note:

Display Rules enable you to configure Flows to display the tooltip only when pre-determined conditions are met.

Use the following steps to add Display Rules to Flow steps:
a. Click ADVANCED OPTIONS.
Click_advanced_options

b. Expand the Display Rules section and then click + Add Rule. Display Rules enable you to configure Flows to display the tooltip only when pre-determined conditions are met.
Click_add_rule

c. Set the desired conditions. For more information on the different conditions that can be used in Display Rules, see Visibility and Display Rule Conditions
Add_Rule.png

d. Click + Add Rule to add more conditions, if needed.

  1. Click Save Flow.
    Click_Saveflow
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