Refresh a Beacon Segment
  • 26 May 2023
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Refresh a Beacon Segment

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  • PDF

Article Summary

Beacons are configured to expire after a certain period of time. Once the set count or the time duration is complete, the Beacon segment no longer displays.
However, if you want a Beacon collection to reappear to your end-users, you can refresh the segment.

For example, you might want to make a Beacon appear every time there is a release. In that case, you can configure the Beacon to appear with every release by refreshing the segment. This saves the Content Creator's time to create a Beacon segment every time there is a release.


When the Beacon is refreshed, it appears to all users of the segment, including those who have already interacted with it.

Use the following steps to refresh a Beacon segment:

  1. On the Whatfix dashboard, click Widgets.

  1. Hover your cursor over the Beacon segment you want to refresh, and then, click the Refresh icon.
    CLM_DB_Beacon_refresh icon

  2. In the confirmation pop-up, click Refresh.

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