Note:
Whatfix evaluates only one Smart Tip Collection per page at any given time. To show two or more Smart Tips on the same page, create them as part of a single Collection.
Whatfix also enables you to display multiple Smart Tip Collections on the same page. To enable this feature, contact support@whatfix.com.
Smart Tips deliver contextual information to your end users. They provide extra details for application elements that require explanation. For example, Smart Tips assist end users to fill specific fields in a complex form that may confuse the users.
Smart Tips appear when end users hover their cursor over the selected element or as an i icon next to the element.
Here's an example of a Smart Tip:
Use Cases
Here are some use cases for creating Smart Tips:
Guide your end users- Use Help Tips to guide your end users throughout the application by providing additional information for an application element or a form field. For example, use Help Tips to instruct end users to enter dates in the correct date format by providing a Tip with an example next to the form field.
Validate your end-user's inputs- Provide real-time validation for various form fields that prevent end users from making any mistakes before submitting a form. For example, use Validation Tips to confirm that end users enter a valid 10-digit mobile number or email ID in a specific format. Validation Tips disappear once end users enter the correct details.