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What are the differences between various types of deployment methods?
  • 06 Feb 2025
  • 1 Minute To Read
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What are the differences between various types of deployment methods?

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Article summary

Whatfix enables you to host your content either on the Whatfix cloud, third party server or on your own servers. Depending on what kind of deployment you choose, here are some differences to keep in mind:

Attribute
Cloud
Self Hosted
Analytics
Enabled by default.
Not enabled by default.
Task List Completion
Tracked across devices on the cloud.
Tracked locally, only on the browser. The task might show up as not completed on a different device. To store the state of the Task list on your server, contact support@whatfix.com.
Pop-Up Viewed Status
Tracked across devices on the cloud.
Tracked locally only on the browser. A pop-up that's already been viewed might be displayed again on another browser or device. To track the status of the Pop-up on your server, contact support@whatfix.com.
Search
An extensive search algorithm is used to search for and rank content based on how relevant it is. For repository links, videos, and articles, Whatfix also searches the text content inside them to retrieve relevant search results. For more information, see Understand how search works in Self Help.
Only a basic search is implemented, and algorithmic processes like EXACT match, stemming, and stop word optimization are not performed. For text content, search only considers the title and description. For repository links and video content, search is performed only based on the title of the content.
Integration HubEnabled by default. Contact support@whatfix.com to configure specific integrations.Feature is not available for Self Hosted accounts.

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