Survey Insights

• Introduction to Survey Insights
• Summary of responses
• Individual responses

Introduction to Survey Insights

With Whatfix Survey Insights, you can understand how your end users have engaged with your survey projects and analyze their responses as well.

You might identify the following data using the Survey analytics:

• A summary of the survey responses
• Individual responses
• Number of users who have seen the survey
• Number of mandatory questions
• Total number of questions

Use the following steps to view Survey Insights,

1. On the Whatfix Mobile Dashboard, go to the app where you have created your survey projects.
   

2. Click Insights.
   

3. Under the Project Overview section, click your Feedback or NPS Survey project.
   

Summary of responses

After publishing your survey, you can view a summary of all the survey questions and answers to understand your end users' opinions and feedback.

Use the following steps to access the Summary tab:

1. Once you've selected the survey project which you want to analyze, go to the Summary tab.
   

The Summary section shows the overall response of the survey. It also contains data about the Mandatory questions which are part of the survey and the total questions.

Individual responses

You can also view the responses given by a particular respondent to understand their opinions.

Use the following steps to access the individual responses:

1. Once you've selected the survey project which you want to analyze, go to the Responses tab.
   

2. Click the User ID of the particular user whose responses you want to view.